Privacy

1. General

The protection of your privacy when using our website www.flytandem.at is particularly important to us. Therefore, in the following, we will provide you with detailed information about the processing of your personal data. The EU General Data Protection Regulation (GDPR), the Data Protection Act 2000 (DSG), the Data Protection Adjustment Act 2018 and the Telecommunications Act 2003 (TKG 2003) serve to protect personal data. We process your data exclusively on the basis of the statutory provisions. The company FlyTandem GmbH & Co KG Mühlbachweg 4 Top 9 5101 Bergheim is responsible for the processing of your personal data, hereinafter referred to as "Flytandem".

2. Processors, recipients 

We process your personal data with the support of contract processors who support us in providing the services (e.g. web host, internet agency, booking tool provider).

These contract processors are obliged to strictly protect your personal data and may not use your personal data for any other purpose process than to provide our services.

Your personal data will only be passed on to typical economic service providers such as banks (in the case of transfers to you), tax advisors (if they appear in our accounting), shipping service providers (in the case of shipping to you).

3. Data security and data retention

Flytandem has taken suitable technical and organizational measures to protect your data, which protect your data against accidental or deliberate manipulation, loss, destruction and unauthorized access, among other things. The measures taken are subject to regular review and are continuously adapted to the state of the art.

The data will be stored in personal form until the expiry of the guarantee, warranty, statute of limitations and statutory retention periods applicable to the client; in addition, until the end of any legal disputes in which the data is required as evidence, stored and stored.

4. Contact forms

After the contact forms have been sent, the personal data you have entered will be processed by the person responsible under data protection law for the purpose of processing your request on the basis of your consent given by sending the form.

There is no legal or contractual obligation to provide personal data. Failure to provide it simply means that you do not submit your request and we cannot process it.

You have the right to revoke your consent at any time by means of written notification without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation.

The data is further processed, which is compatible with the original processing purpose, on the same legal basis for the purpose of direct marketing in forms that do not require consent, such as the addressed postal mailing of advertising, except for objection. In this case, the data will be passed on to the shipping service provider.

You have the right to object to the use of your personal data for the purpose of direct advertising at any time by means of a written notification. If you object, your personal data will no longer be processed for the purpose of direct advertising.

5. Booking an appointment

You can book a tandem paragliding flight directly online on our website. When you book an appointment, the personal data you have entered is processed by the person responsible for data protection for the purpose of processing and organizing the booking on the basis of your consent given by submitting the form.

As soon as you book an appointment, our tandem pilots (service providers) have access to your personal data. The pilots have been carefully selected and, in accordance with the statutory provisions, are obliged to handle your data in a trustworthy manner and to comply with data protection standards. In particular, the pilots are not allowed to pass on the data of the customers of Flytandem and / or the affiliated companies to third parties for their own or advertising purposes.

There is no legal or contractual obligation to provide personal data. Failure to provide it simply means that you cannot submit the booking and we cannot process it.

The software for online booking is provided by Vivid Planet Software GmbH, based at Landesstraße 23, 5302 Henndorf am Wallersee, Austria, as our processor. You can find the data protection declaration for the online booking tool at www.outdoor-organizer.com/datenschutz Default in payment In the event of default in payment, we commission a debt collection agency to collect the outstanding amount and pass on your personal data for this purpose. These are your name, your address details, your telephone number, your e-mail address and your billing information. This data is passed on by us to the following debt collection agency: Inkasso Merkur GmbH Faberstraße 2b 5020 Salzburg Austria

6. Voucher order We use the data you provide when ordering a voucher exclusively to fulfill and process your order. If you order a voucher, the personal data you provided when ordering will not be passed on to anyone. A transfer of personal data to a tandem pilot (service provider) only takes place when a specific appointment is booked with the voucher (see point 5).

7. Server log files For technical reasons, each time you access our website, the following usage data, which your respective internet browser transmits to our web server, is recorded and stored in log files, the so-called server log files: - Browser type and version - Operating system used - Website from which you are visiting us ( referrer URL)

- Website you are visiting
- Date and time of your access
- Your Internet Protocol (IP) address

These anonymous data are stored separately from any personal data you may have provided and thus do not allow any conclusions to be drawn about a specific person. They are evaluated for statistical purposes in order to be able to optimize our website and our offers.
These data are only stored temporarily for a period of four weeks. Then the IP address and the host name are anonymized.


8. Cookies
This site uses cookies.

Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file used to store information. When visiting a website, the website may place a cookie on the website visitor's computer. If the user visits the website again later, the website can read the data from the previously saved cookie and thus determine, for example, whether the user has visited the website before and which areas of the website the user was particularly interested in.

You can find more information about cookies on WIKIPEDIA .

 Changing cookie settings
 How the web browser handles cookies, which cookies are allowed or rejected, can be determined by the user in the web browser settings. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be called up via the help function of the respective web browser.

If the use of cookies is restricted, it may no longer be possible to use all the functions of this website to their full extent.

 External cookies (third party cookies) on our website
 Our website also uses the following external services, which may set cookies:

· Google Fonts - Embedding fonts

· Google Analytics

· Google Tag Manager

· Google Ad Services / Doubleclick (control of online advertising)

· Youtube videos

· Google Maps

· Bootstrap CDN (Prospect One Ltd.)

· CloudFlare (Cloudflare Ltd.)

· CookieConsent V3 (Orest Bida )

· Google APIs (Google Ireland Ltd.)

· Google Recaptcha (Google Ireland Ltd.)

· Hotjar ( Hotjar Ltd.)

· jQuery ( OpenJS Foundation )

· jsDelivr (Prospect One Ltd.)

· unpkg ( unpkg )

 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc , 1600 Amphitheater Parkway Mountain View, CA 94043, USA ("Google") on the legal basis of overriding legitimate interest (analysis of website usage). We have concluded a contract for order data processing with Google.

When you visit our website, a connection to the Google servers is established via software and data is transmitted to Google servers, some of which are located in the USA. Google Analytics also uses cookies to store information about website users and to analyze how users use the website.

This website uses the "Activation of IP anonymization" function. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

According to Google, Google will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage.

Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google's behalf.

Detailed information on how Google Analytics handles user data can be found in the Google Google or Google Analytics privacy policy .

 Disable Google Analytics

You can generally prevent Google Analytics from collecting your user data on all websites by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin, you can click the reject all cookies button the first time you visit our site to prevent future detection by Google Analytics on this website. An opt -out cookie is stored on your end device. If you delete your cookies, you must click this button again.

 Google Maps

This website uses "Google Maps", a map service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, to visually display geographical information and to create route maps.

By using Google Maps, information about the use of this website, including your IP address, can be transmitted to or stored on Google servers, some of which are located in the USA. Google may transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf.

You can find detailed information on how Google Maps handles user data in the Google and Google Maps data protection notices: https://www.google.com/intl/de_US/help/terms_maps.html

 youtube

This website uses " Youtube ", a video service provided by YouTube LLC, headquartered at 901 Cherry Avenue, San Bruno, CA 94066, USA, to integrate videos into the website.

By using YouTube , information about the use of this website, including your IP address, can be transmitted to or stored on YouTube servers, some of which are located in the USA. YouTube may transfer this information to third parties if this is required by law or if third parties process this data on behalf of YouTube .

Detailed information on handling user data on YouTube can be found in YouTube 's privacy policy : https://www.youtube.com/t/terms

Bootstrap CDN

We use Bootstrap CDN to speed up the loading of content on our website. By using Bootstrap CDN data will be sent to Prospect One Ltd. transmitted. This data may include your IP address and other data required for the service. Bootstrap CDN is used in accordance with Prospect One Ltd 's Privacy Policy. Learn more about Prospect One Ltd 's use of Bootstrap CDN. see https://www.bootstrapcdn.com/privacy-policy/ .
 
 

We use CloudFlare to increase the security and availability of our website. By using CloudFlare, data is sent to Cloudflare Ltd. transmitted. This data may include your IP address and other data required for the service. Use of CloudFlare is in accordance with Cloudflare Ltd's privacy policy. Learn more about Cloudflare Ltd's use of CloudFlare. see https://www.cloudflare.com/privacypolicy/ .
 
 

 We use CookieConsent V3 to ensure that we honor your cookie preferences on our website. By using CookieConsent V3, data is transmitted to Orest Bida . This data may include your IP address and other data required for the service. CookieConsent V3 is used in accordance with Orest Bida 's privacy policy . For more information on Orest Bida's use of CookieConsent V3 , see https://cookieconsent.insites.com/privacy-policy/ .
 
 

We use Google APIs to provide certain functionality on our website, e.g. Google Maps or YouTube videos. By using Google APIs, data is sent to Google Ireland Ltd. transmitted. This data may include your IP address and other data required for the service. Google APIs are used in accordance with the data protection regulations of Google Ireland Ltd. Learn more about Google Ireland Ltd 's use of Google APIs. see https://policies.google.com/privacy .
 
 

We use Google Recaptcha to ensure that input on our website comes from humans and is not misused by automated programs. By using Google Recaptcha, data is sent to Google Ireland Ltd. transmitted, including the IP address of the user and other data required by Google for the service. Google Recaptcha is used in accordance with the data protection regulations of Google Ireland Ltd. Learn more about Google Ireland Ltd 's use of Google Recaptcha. see https://policies.google.com/privacy .
 
 

We use Hotjar to analyze user behavior on our website and to optimize our website. By using Hotjar, data will be sent to Hotjar Ltd. transmitted, including the user's IP address and other data required for the service. Hotjar is used in accordance with Hotjar Ltd 's privacy policy. Learn more about how Hotjar Ltd uses Hotjar. can be found at https://www.hotjar.com/legal/policies/privacy/ .
 
 

We use jQuery to improve the functionality of our website. By using jQuery, data is sent to OpenJS Foundation submitted. This data may include your IP address and other data required for the service. jQuery is used in accordance with the OpenJS privacy policy Foundation . Learn more about how OpenJS uses jQuery Foundation can be found at https://openjsf.org/privacy/ .
 
 

We use jsDelivr to speed up the loading of content on our website. By using jsDelivr, data will be sent to Prospect One Ltd. transmitted. This data may include your IP address and other data required for the service. jsDelivr is used in accordance with Prospect One Ltd 's privacy policy. Learn more about Prospect One Ltd's use of jsDelivr. see https://www.jsdelivr.com/privacy-policy-jsdelivr-net .
 
 

We use unpkg to speed up loading of content on our website. Using unpkg sends data to unpkg . This data may include your IP address and other data required for the service. Use of unpkg is in accordance with the unpkg privacy policy . For more information on using unpkg, see https://unpkg.com/privacy/ .

 
 
 

 Social Plugins

Social plugins from Facebook are used on the website . For this we use the Like button and the Like box. This is an offer from the US company Facebook Inc. (1601S. California Ave., Palo Alto, CA 94304 USA). However, if you visit one of our websites that contains such a plugin, this does not establish any connection to this company. This only happens after your express consent, which you will be asked for when you click on a corresponding button.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.php

If you do not want Facebook to associate the data collected through our website with your Facebook account, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser.

Newsletter
The data provided when registering (name, IP address, email address) will only be used to send the newsletter. To send the newsletter, we use the email address you provided and then require your confirmation that you, as the owner of the email address, agree to receive it (so-called double opt-in).
You can cancel your subscription at any time using the unsubscribe option provided in the newsletter or by sending an email to info@flytandem.at.

 

9. Use of links: The Flytandem website contains links to websites that are not operated by Flytandem and the security and content of which Flytandem has no influence on. The data protection regulations of the respective operator of the website apply to these websites.

10. online payment

You also have the option of paying by direct transfer, by credit card, by PayPal or by normal bank transfer.
If you make use of the online-based payment services, you transmit any personal and payment-related data that is requested and required for processing the transaction, also or exclusively directly to your bank or your credit card company or the relevant payment service provider. In this respect, FlyTandem has no influence on the processing, use and security of your data by the institutions involved and their data protection declarations apply.
Credit card data is only collected and stored in encrypted form by our payment service provider Six Payment Services Worldline Schweiz AG Hardturmstrasse 201 CH-8005 Zurich. You can access the data protection declaration of Worldline Schweiz AG via the following link: https://www.six-payment-services.com/de_at/services/legal/privacy-statement.html?

11. Your rights If your consent is necessary for the processing of your data, we will only process it with your express consent. In principle, we do not process the data of minors. You have the right to withdraw any consent you may have given to the processing of your personal data at any time. The legality of the processing of your personal data up to the point of withdrawal is not affected by the withdrawal. You also have the right to information, correction, deletion, restriction of processing and data transfer of your personal data by Flytandem at any time at info@flytandem.at . You also have the right to object to the processing of your personal data, in which case your personal data will no longer be processed. You also have the right to lodge a complaint with the data protection authority, Wickenburggasse 8-10, 1080 Vienna , email: dsb@dsb.gv.at .